Baylor Medical Center at Frisco Wins Award for Overall Employee Satisfaction

Contact: Ashley Howland, 214-820-7540
Email: ashlehow@baylorhealth.edu

(FRISCO, Texas, May 31, 2007)-Baylor Medical Center at Frisco was recently awarded an Excellence Through Insight award for Overall Employee Satisfaction by HealthStream Research. The hospital ranked No. 2 among 223 hospitals nationwide. Recently, Baylor Frisco also was named as one of the "60 Best Places to Work in Texas" by Texas Monthly magazine.

Baylor Frisco was chosen for receiving the highest ratings in employee satisfaction from among HealthStream Research's clients as well as exceeding industry standards. To qualify for the award, Baylor Frisco must have scored in the 75th percentile or better in employee satisfaction measurements and been an employee satisfaction client of HealthStream Research in 2006.

"We are honored to receive this award. It confirms our reputation for being one of the best places to work in the Metroplex," says Bill Keaton, chief executive officer of Baylor Frisco. "In order to continue to provide quality patient care, we must constantly strive to meet the needs of our staff and ensure their satisfaction as well."

Based in Nashville, TN, HealthStream is a leading provider of learning and research solutions for the health care industry, transforming insight into action to deliver outcomes-based results for healthcare organizations. Through its research products, executives from approximately 1,100 health care facilities gain valuable insight about patient's experiences, workforce challenges, physician relations, and community perceptions of their services. Through HealthStream's learning solutions-used by approximately 1.4 million hospital-based health care professionals-health care organizations create safer environments for patients, increase clinical competencies of its workforce, and facilitate the rapid transfer of the latest knowledge and technologies.

Opened in 2002, as Frisco Medical Center, Baylor Medical Center at Frisco is a model health care facility designed with the patient in mind. The hospital is set in a hotel-like atmosphere, creating a comfortable, relaxing and patient-friendly environment with a focus on service and hospitality. From the gourmet food service to the private patient suites, Baylor Medical Center at Frisco has created a "culture of care" for its guests.

To meet the needs of the rapidly growing Collin County, Baylor Frisco recently completed the first phase of a $65 million expansion adding more patient beds, operating and treatment rooms and a new lobby. The second phase of the expansion which includes a $20 million Women's Center, is scheduled to open in July 2007.