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Concerns

The Baylor Health Care System is committed to our mission of being trusted as the best place to receive safe, quality, compassionate health care. To further this mission each of our hospitals has designated individuals to address any concerns that you may have.

If you have any concerns about patient care or safety in a Baylor hospital you are encouraged to contact the Health Care Improvement Director at the address and phone number listed below for each facility.

If for some reason your concerns can not be resolved by the Baylor hospital, you are encouraged by Baylor to contact the Joint Commission On Accreditation of Healthcare Organizations Office of Quality Monitoring by calling 1-800-994-6610.

Main Addresses and Phone Numbers
Baylor University Medical Center at Dallas
3500 Gaston Avenue
Dallas, TX 75246
(214) 820-0111

Baylor All Saints Medical Center
1400 Eighth Avenue
Fort Worth, TX 76104
(817) 926-2544

Baylor Medical Center at Southwest Fort Worth
7100 Oakmont Blvd.
Fort Worth, TX 76132
(817) 346-5700

Baylor Medical Center at Garland
2300 Marie Curie Blvd.
Garland, TX 75042
(972) 487-5000

Baylor Regional Medical Center at Grapevine
1650 West College
Grapevine, TX 76051
(817) 481-1588

Baylor Regional Medical Center at Plano
4700 Alliance Blvd.
Plano, Texas 75093
(469) 814-2000

Baylor Medical Center at Waxahachie
1405 W. Jefferson
Waxahachie, TX 75165
(972) 935-9095

Baylor Jack and Jane Hamilton Heart and Vascular Hospital
621 N. Hall Street
Dallas, TX 75226
(214) 820-0600

The Heart Hospital at Baylor Plano
1100 Allied Drive
Plano, TX 75093
(469) 814-3278

Baylor Institute for Rehabilitation
3505 Gaston Ave.
Dallas, TX 75246
(214) 820-9300

Baylor Research Institute
3434 Live Oak St
Dallas, TX 75204
(214) 820-2687

Baylor Specialty Hospital
3504 Swiss Avenue
Dallas, TX 75204
(214) 820-9700